Window & Door Service Tech WANTED! (Farmington Hills) Compensation: $17@ hr for experience servicing window & door products. part time or full-time
JWS Windows and Doors is looking for a highly qualified Service Tech. Ideal candidate would have Window & Door installation experience, and general knowledge of parts and repairs. The Service Tech will take initiative and run the service department and JWS warehouse independently. Some training on repair of JWS products will be provided.
Service Tech will explain and interpret procedures and repairs for homeowners, and keep record of all pertinent information from service order.
Other duties include Warehouse Management: preparing materials and products for installation jobs, organizing products stored in warehouse, inventory of products, loading and unloading of trucks, material ordering, and customer communications.
Small, one man, installation jobs available for additional income.
Candidate will receive bonuses, in exchange for exceptional customer service that generates customer referrals and testimonials.
Swapping out sashes
Re glazing glass into sashes
Exchanging of hardware
Excellent Customer Service skills
Department Management skills
Lift and carry objects >50 lbs. using safe lifting techniques
Working with first and second story ladders
Use of hand and power tools
Visually examine or inspect defective products Deal with employees, customers, or suppliers in solving customer service problems Work from a job description with little to no supervision